Open Positions


Partnership Support Specialist

About Feeding Texas

Feeding Texas is a statewide network of food banks leading a unified effort to end hunger in Texas. Together with our 21 member food banks, we strive to ensure adequate, nutritious food for all Texans, improve the health and financial stability of the communities we serve, and engage all stakeholders in
advocating for hunger solutions. Join us!

Team Overview

The Feeding Texas Social Services Outreach team provides skilled support to our food bank providing localized quality assurance, technical assistance, program evaluation, and comprehensive
training.

Job Description

This position is a unique opportunity to help food banks build partnerships in isolated and underserved communities, identifying new Community Partners in those isolated communities, and to work with existing partners to improve access to SNAP food assistance through YourTexasBenefits.com.

The Partnership Support Specialist (PSS) will evaluate existing partnerships and support the development of new partnerships, with an emphasis on partners that provide health care,
comprehensive care and economic opportunities to underserved populations and communities. The PSS also will conduct training and regional workshops for food bank staff and other community partners.

The ideal candidate is mission-driven, self-starting, flexible, and strategic. Applicants should have strong writing and technical abilities, solid time management and organizational skills, and an interest in connecting Texans experiencing hunger to the food and resources they need to thrive.

Job expectations for the Partnership Support Specialist include:

● Conduct basic quantitative and qualitative analysis, research, rapid strategy prototyping and testing, and documentation of best practices that are focused on the target populations and
partners.
● Provide partnership-building support to food banks to expand access to isolated and underserved communities. This support will be provided according to plans developed with food banks specifying the nature of support desired (e.g. identification of potential partners, agreement-building facilitation) and targeted populations.
● Evaluate existing partnerships, and develop expertise network-wide for: healthcare, comprehensive care, and economic opportunity partnerships for isolated and underserved
communities. Activities may include identifying best practices, writing partnership guides, and incorporating this knowledge into practice.
● Support Community Partners in expanding access to the Your Texas Benefits website, including developing and hosting workshops with community partners and food banks.
● Develop and facilitate regional workshops for food bank staff.
● Valid drivers’ license and reliable transportation.
● 40% travel.

Minimum Qualifications

Education/Certificates:

  • Bachelor’s degree, Master’s degree, or an equivalent combination of education, training, and experience related to social work, governmental affairs, political science,
    non-profit management or related field
  • Required Experience:
    • Experience managing resources
    • Competence with computer applications including Microsoft Office, Adobe Acrobat, Professional and Outlook
  • Skills/Abilities:
    • Ability to perform Internet research with accuracy and proficiency.
    • Ability to manage time efficiently.
    • Ability to take direction from supervisor as well as work independently with minimal supervision.
    • Orientation to detail, accuracy, and meeting deadlines.
    • Ability to work cooperatively under pressure with a broad range of people.
    • Ability to communicate tactfully with network members, other staff, and the public.

Applicants should also be committed to social and racial justice and health equity, with a belief that improving outcomes for all Texans–regardless of their race, place, or class–requires local and state solutions that correct injustices and promote equity.

Salary

The position’s annual salary is commensurate with experience, in accordance with Feeding Texas’s normal payroll practices and will be subject to the usual, required withholding. This position also includes a competitive benefits package.

Location

Feeding Texas is located in South Austin, TX on 1524 S IH 35 Frontage Rd #342, 78704. Alternative office location at Houston Food Bank in Houston, TX on 535 Portwall Street, 77029.

To Apply

Please submit a one-page cover letter, resume, and contact information for two references by 11/7/2019 to jobs@feedingtexas.org. Please include “Partnership Support Specialist” in the subject line.


Produce Fulfillment Specialist 

About the Collaborative for Fresh Produce

The COLLABORATIVE FOR FRESH PRODUCE (CFP) is a non-profit organization partnering with commercial farmers and food banks to efficiently collect and distribute donations of imperfect and surplus produce to food banks and the hungry families they serve.  

Objective of Job

The Produce Fulfillment Specialist will identify and facilitate the marketing and distribution of fresh produce to the Feeding Texas and Feeding America network through engaging food bank produce teams, shippers and transportation companies, utilizing Fusionware, Produce Matchmaker and other tools to help the organization meet or exceed its strategic growth targets.

Essential Functions

1. Actively engage food bank produce teams to fulfill produce needs.
2. Work collaboratively with food bank teams and other sourcing stakeholders.
3. Align with Members (food banks, member led cooperatives, and state associations) in identifying, matching and planning demand with available or future supply
4. Educate donors/members on offer/order processing
5. Assist with donor and member issues related to produce loads
6. Report activity as directed, driving Key Performance Indicators of pounds, cost and other metrics
7. Assist in onboarding process of new produce donors as directed
8. Act as a backup to food bank produce teams when necessary
9. Provide professional, responsive and appreciative customer service to all food bank partners, donors, and co-workers
10. Maintain collaborative relationships with all stakeholders, internal and external

Secondary Functions

1. Limited travel to food banks and produce industry events
2. Expand produce knowledge (ex: PACA rules & regulations, grade vs. condition, seasonality/availability)
3. Complete special initiatives and projects as needed

Experience/Educational Requirements

AA/BA/BS or equivalent preferred
➢ Experience in foodbank preferred
➢ Experience in produce industry preferred
➢ Experience in transportation industry preferred
➢ Experience in a customer service role preferred
➢ Ability to work independently and collaboratively
➢ Excellent customer service and communication (written/verbal) skills
➢ Proficiency in Microsoft Office applications
➢ Committed to organizational mission of ending hunger by serving Foodbanks who serve Clients
➢ Bi-lingual (Spanish) is a plus.

To Apply

Email a resume and one-page cover letter with “PFS” in the subject line to mikem@cfproduce.org.

CFP is an equal opportunity employer


Data Systems Coordinator

About Feeding Texas

Feeding Texas is a statewide network of food banks leading a unified effort to end hunger in Texas. Together with our 21 member food banks, we strive to ensure adequate, nutritious food for all Texans, improve the health and financial stability of the communities we serve, and engage all stakeholders in advocating for hunger solutions. Join us!

Team Overview

The Feeding Texas Social Services Outreach team administers the SNAP Application Assistance Program on behalf of our 21 member food banks. Our team trains food bank staff to assist people in applying for SNAP and other public benefits, as well as to offer referrals to other services. The Social Services team provides contract oversight, quality assurance, technical assistance, program evaluation, and comprehensive training to strengthen food bank capacity to assist Texans in need.

Job Summary

The Data Systems Coordinator (DSC) position is a unique opportunity to support network food bank staff in the implementation and use of client intake and reporting software to document applications and referrals to external providers. The Data Systems Coordinator will be responsible for training and onboarding new staff and trouble-shooting system issues. The DSC is responsible for identifying business process improvements, creating and delivering training, creating and delivering process documentation, and creating supporting content for all client tracking software applications.

The ideal candidate is highly organized, familiar with client tracking software, task-oriented, and reliable. Applicants should have a demonstrated interest in connecting Texans experiencing hunger to the food and resources they need to thrive.

Job expectations for the Data Systems Coordinator include:

  • Ensuring food bank staff are trained in the use of client intake and reporting software to document applications and referrals.
  • Monitoring food bank partners’ use of software and troubleshooting issues.
  • Assigning all application help desk tickets through IT ticketing system, and resolving issues.
  • Evaluating accuracy and efficacy of data input by food banks and modifying data elements and procedures as needed to ensure effectiveness.
  • Working with Software provider to create useful edits to the software.
  • Working with food bank application assistance, IT, operations and other departments as needed.
  • Maintaining files with required documentation and updating database for monthly reporting.
  • Working with business process owners and departmental supervisors/managers to implement business process changes.
  • Creating process documentation, training materials, and FAQ documents for users of software.
  • Working with IT and department managers to coordinate enhancements.
  • Serving as first line quality assurance on all new enhancements.
  • Serving as a training resource for users on all new processes.
  • Attending industry conferences and conducting proactive product research.
  • 40% travel.

Minimum Qualifications

  • Bachelor’s degree or an equivalent combination of education, training, and experience related to information technology
  • Experience with client tracking applications and software
  • Progressively responsible experience that includes software troubleshooting, customer service and training of groups in use of specific software.
  • Ability to interact with staff at all levels in a fast-paced environment.
  • Excellent interpersonal communication skills.
  • Strong organizational and time management skills
  • Ability to work effectively, both independently and in a team environment.
  • Valid drivers’ license and reliable transportation.
  • Able to occasionally work after hours or weekends as needed.

Applicants should also be committed to social and racial justice and health equity, with a belief that improving outcomes for all Texans–regardless of their race, place, or class–requires intersectional solutions that correct injustices and promote equity.

Compensation

The annual salary is commensurate with education and/or experience. Feeding Texas offers a competitive benefits package. We strive to provide non-cash benefits that encourage a work-life balance and promote the physical, mental, and financial health of our employees and their families.

Location
Feeding Texas is located in South Austin, TX on 1524 S IH 35 Frontage Rd #342, 78704

Instructions

Please submit a one-page cover letter and resume to: jobs@feedingtexas.org. Please include “Data Systems Coordinator” in the subject line.

Applications reviewed on a rolling basis until filled. Anticipated November 2019 start date.

Feeding Texas is an Equal Opportunity employer that offers positions with varying skill levels and responsibilities that amplify our mission. We strongly encourage people with lived experiences of hunger and members of traditionally underrepresented communities to apply, including people of color, LGBTQ identified people, gender-nonconforming people, individuals with disabilities, veterans, and people who speak a language in addition to English.


Administrative Assistant

About Feeding Texas

Feeding Texas is a statewide network of food banks leading a unified effort to end hunger in Texas. Together with our 21 member food banks, we strive to ensure adequate, nutritious food for all Texans, improve the health and financial stability of the communities we serve, and engage all stakeholders in advocating for hunger solutions. Join us!

Team Overview

The Feeding Texas Social Services Outreach team administers the SNAP Application Assistance Program on behalf of our 21 member food banks. Our team trains food bank staff to assist people in applying for SNAP and other public benefits. The Social Services team provides contract oversight, quality assurance, technical assistance, program evaluation, and comprehensive training to strengthen food bank capacity to assist Texans in need.

Job Description

This position offers a unique opportunity to provide administrative support to the Social Services Outreach team in managing the SNAP Application Assistance Program and contract.

The ideal candidate is highly organized, task-oriented, and reliable. Applicants should have strong writing, customer service, and time management skills, and an interest in connecting Texans experiencing hunger to the food and resources they need to thrive.

Job expectations for the Administrative Assistant include:  

  • Ensure complete, timely, and accurate responses to contract-related requests from the State.
  • Coordinate planning and logistics for Feeding Texas trainings, conferences and events.
  • Assist with the development, preparation, and delivery of contract delivfullerables, including data collection, reports, and training materials.
  • Develop and maintain databases to track program activities.
  • Work with staff and executive management on coordination of meetings and external communications.
  • Collaborate with external partners and network members to ensure that all training needs are met.
  • Maintain library of contract-related forms and materials.
  • Provide support for financial, budget, and organization planning.

Minimum Qualifications

  • Experience in an administrative support position within a business environment and/or a non-profit organization.
  • Computer-literate with in-depth knowledge of relevant software such as MS Office Suite and other customer tracking software.
  • Extensive knowledge of standard office administrative practices and procedures.
  • Excellent interpersonal communication skills.
  • Excellent organizational, planning, and problem-solving skills.
  • Customer-service oriented.
  • Ability to juggle and adapt to multiple projects with attention to detail and accuracy while adhering to deadlines in a high-energy, fast-paced environment.
  • Able to work independently with little or no supervision
  • Strong ethical character capable of exercising good judgment and discretion and handling confidential information.

Applicants should also be committed to social and racial justice and health equity, with a belief that improving outcomes for all Texans–regardless of their race, place, or class–requires intersectional solutions that correct injustices and promote equity.

Compensation

The annual salary is commensurate with education and/or experience. Feeding Texas offers a competitive benefits package. We strive to provide non-cash benefits that encourage a work-life balance and promote the physical, mental, and financial health of our employees and their families.

Location

Feeding Texas is located in South Austin, TX on 1524 S IH 35 Frontage Rd #342, 78704

Instructions

Please submit a one-page cover letter and resume to: jobs@feedingtexas.org. Please include “Administrative Assistant”  in the subject line.

Applications reviewed on a rolling basis until the position is filled.  Anticipated November 2019 start date.

Feeding Texas is an Equal Opportunity employer that offers positions with varying skill levels and responsibilities that amplify our mission. We strongly encourage people with lived experiences of hunger and members of traditionally underrepresented communities to apply, including people of color, LGBTQ identified people, gender-nonconforming people, individuals with disabilities, veterans, and people who speak a language in addition to English.


VISTA Client Empowerment Corps

Feeding Texas seeks highly organized and motivated individuals to serve for one year at food banks participating in our “Client Empowerment Corps,” the only statewide AmeriCorps*VISTA program addressing the causes and effects of food insecurity and empowering hungry Texans.

Since 2014, the Client Empowerment Corps has been helping food banks across the state engage the community and innovate programs to address the root causes of hunger and food insecurity. VISTAs (Volunteers in Service to America) build non-traditional partnerships to increase client access to new economic and health services, and strategically incorporate the voices of hungry Texans into the public conversation on hunger through the Storybanking Initiative and client engagement projects. With ample coaching and personal development opportunities, our corps offers emerging non-profit professionals a way to gain a level of experience above other entry-level positions.

Our VISTAs create innovative partnerships and services at food banks aimed at creating better health outcomes, increased financial security and opportunities for hungry Texans to add their voices to the public conversation.

Multiple service locations and projects are available.